We now have members of the practice team who are trained as care navigators. They can:
- Ensure that you are helped quickly
- Signpost you to the most appropriate person or service who can help you
- Help you over the phone or face to face in the practice.
They may signpost you to a person or service within the practice as well as other NHS organisations, social care and in the community.
You may find that you get asked a little more information than normal – this is so we can help make sure that you get the help and support that you need, first time.
If you want to find out more please speak to the receptionist.